Though ChatGPT and the far-reaching consequences of AI-powered chatbots are seizing both imaginations and headlines, many industries have been capitalizing on the use of chatbots for decades. Amid cybersecurity questions and legal discourse, chatbots have gained a stronghold in key business sectors looking to maximize manpower and provide speedy customer service. Their use is common … Continue reading From Chatter to ChatGPT: A Once Simple Tool Has Become an Industry Mainstay