Articles Posted in Generative AI

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Last week, Twitch banned an AI-generated production based on Seinfeld called “Nothing, Forever” from the platform for 14 days after a character named Larry Feinberg—a Jerry Seinfeld clone—made transphobic statements during his standup routine. The show’s creators blamed OpenAI’s Curie model, an older, more rudimentary version, for generating the offensive remarks. More specifically, Curie’s baked-in algorithmic bias caused it to generate the hateful comments. While jarring, the incident is by no means surprising to anyone familiar with the issue of algorithmic bias in the development and use of AI systems.

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GettyImages-1364050120-300x200Though ChatGPT and the far-reaching consequences of AI-powered chatbots are seizing both imaginations and headlines, many industries have been capitalizing on the use of chatbots for decades. Amid cybersecurity questions and legal discourse, chatbots have gained a stronghold in key business sectors looking to maximize manpower and provide speedy customer service. Their use is common across a large range of industries spanning education and government, to manufacturing and recruitment, and everything in between. Ahead, we look at some of the industries that are leading the way in their use of chatbots.

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