Anyone who has purchased a product online or downloaded software for a computer, tablet or mobile device has likely encountered “browsewrap” and “clickwrap” agreements. Such agreements are the bread and butter of companies that sell or license products or provide services via websites or web applications. Clickwrap agreements require a…
Articles Posted in Terms of Service
The CFPB’s Take on Arbitration Provisions Is Not a Friendly One
It’s no secret that the Consumer Financial Protection Bureau (CFPB) views arbitration agreements in contracts between financial services providers and consumers rather unfavorably. This antipathy has been maintained even after a 2011 Supreme Court decision (ATT Mobility LLC v. Concepcion) affirming the practice. Back in October, the bureau announced its…
Do Kanye’s Words Speak Louder than Tidal’s TOS?
A Chicago law firm has challenged Jay-Z and Kanye West, filing a class action complaint for violations of the California Business & Professions Code, fraudulent inducement and unjust enrichment in the Northern District of California. The complaint alleges that Tidal, a music streaming service owned by Shawn “Jay Z” Carter…
The Value of Terms Limits: YouTube’s Broadly Defined TOS Does the Trick
Frequent readers of our blog will recall that in prior posts on companies such as Uber, Ashley Madison and Twitter, we have stressed the importance of having a robust terms of service (TOS) agreement. In many instances, TOS, if adeptly deployed, can limit a social media or gaming company’s liability…
Uber and Lyft Choose Different Routes in Navigating Legal Challenges
The future of ride-sharing companies has hung in the balance for more than two years while class actions and labor complaints were pending against industry giants Uber, Lyft and others. The ride-sharing companies have primarily fought with their drivers over the driver’s employment status—a conflict between whether the drivers are…
News of Note for the Internet-Minded – 11/05/15
Stories of interest this week include the doggy IDing skills of the Facebook AI, Apple looking to apply Force Touch to its keyboards, the WWE’s experiment with virtual reality, Intel’s plans for the Internet of Things, and more… Google applies “deep learning” to present an email app that can respond…
Twitter Sued for Modification of Hyperlinks
We often espouse the value of comprehensive, up-to-date terms of service (TOS) that consistently reflect your current business. And for good reason! Plaintiffs’ attorneys will scrutinize your TOS before helping your users sue your business for “taking advantage” of them without their consent and knowledge. Wilford Raney’s attorneys did the…
Social Media Brings the Right of Publicity to the Masses
Do you consider yourself famous? If the answer is no, then you have likely never been concerned with the invasion of your right of publicity. The right of publicity is the right of a person in his or her identity—name or likeness or any other indicia of identity. This right…
Ashley Madison and Coming to “Terms” with Data Protection
A recent massive data hack of an online dating site, Ashley Madison, once again proves that what one publishes, says, or does online, even in seemingly private forums, is never completely private. It’s also a reminder that the legal recourse available in less traditional data breaches can be severely curtailed…
Avoiding Uber Trouble via Good Terms of Service
In a recent lawsuit, Uber Technologies Inc. is accused of violating California’s Unfair Competition Law. Specifically, the complaint alleges that Uber misleads its users by: (1) falsely advertising its services as cheaper than a typical cab company for specific routes when its services can actually be more expensive during certain…